Customer Satisfaction Guarantee |
We are professional photographers who take great pride in our work and the customer service we provide. We aim to provide a high quality experience together with images that meet, if not exceed your expectations. But, if you are not satisfied with our service for any reason, we want you to feel at ease to discuss it with us and give us the opportunity to make it right. Our commitment to all our clients is that we will listen to you, keep you informed and do our utmost to correct genuine mistakes even if it means we have to re-shoot, re-work, re-frame, re-print or replace. For that essential peace of mind, we are members of a professional organization SWPP, and also fully covered by professional photography insurance and public liability. If you require any further information on our Customer Satisfaction Guarantee, please feel free to contact us. Naturally, our Customer Satisfaction Guarantee does not affect your statuary rights. |